Trades.Digital works with trades and home-service businesses in all 10 provinces and 3 territories. Going digital follows the same logic everywhere: one record per customer and job, then invoicing, booking and review requests built on top. What differs is the local detail, and getting it wrong is how good systems end up producing rejected rebate claims or messages in the wrong language. We're a marketing and business consulting service, meeting owners by video call or in person; we're not a contractor anywhere.
- YTYukon
- NTNorthwest Territories
- NUNunavut
- NLNewfoundland and Labrador
- BCBritish Columbia
- ABAlberta
- SKSaskatchewan
- MBManitoba
- ONOntario
- QCQuebec
- PEPrince Edward Island
- NBNew Brunswick
- NSNova Scotia
Rules that apply across Canada
A few things apply no matter where you work.
- Privacy. Customer details in your CRM are personal information. The federal private-sector law, PIPEDA, applies in most of Canada, while Alberta, BC and Quebec have their own substantially similar laws, according to the federal privacy commissioner.
- Anti-spam. Review requests, reminders and promotions sent by text or email fall under CASL, which is why our review automation tracks consent and opt-outs.
- Pricing honesty. The Competition Act's rules on drip pricing affect how prices appear on booking pages and quotes; see digital invoicing.
- Federal heat pump rebate. On October 8, 2026, the Prime Minister announced a National Heat Pump Rebate Program, expected to launch in 2027. Details on administration weren't published as of October 22, 2026.
- Certification records. The Red Seal Program sets the interprovincial standard for many trades, and storing each tech's certifications in your CRM is useful wherever you work.
West Coast
British Columbia is our home province. Coastal customers expect to book and pay online, Metro Vancouver is crowded with competitors, and BC's Energy Savings Program updated its invoice requirements for invoices dated from July 6, 2026. BC also has its own private-sector privacy law. A BC setup starts with fast lead capture and rebate-ready invoice templates.
Prairies
Alberta brings one question to the front: deposits. Some businesses that take payment before finishing work need a prepaid contractor licence, so online deposit links stay off until the owner confirms. Alberta also has its own privacy law.
Saskatchewan trades often cover big regions from small offices. SaskEnergy's equipment rebate gives customers a 120-day window to apply, which a CRM can remind them about.
Manitoba has a long heating season and Efficiency Manitoba heat pump rebates that reward complete records, including a bonus for applications with an F280 heat-load calculation.
Central Canada
Ontario is the most competitive market, especially in the GTA, where speed to lead and recent reviews decide a lot of jobs. Licence and registration numbers from TSSA and ESA belong on every template.
Quebec needs a French-first setup: customer-facing web content must be available in French, RBQ licence numbers go on quotes, and Hydro-Québec's LogisVert program drives much of the heat pump work. Quebec has its own privacy law too.
Atlantic Canada
New Brunswick is officially bilingual at the government level, and many trades choose bilingual templates for their customers. A large share of homes already rely on heat pumps, which suits maintenance reminders.
Nova Scotia rebates distinguish new heat pumps from replacements, and several programs changed in 2026, so job records and invoice templates need to keep up.
Prince Edward Island is a reputation market where consistent review requests matter, and recent rebate deadlines make dated invoices important.
Newfoundland and Labrador has the takeCHARGE oil-to-electric incentive, paid to participating installers, so claim tracking becomes a cash-flow tool.
The North
Yukon, the Northwest Territories and Nunavut combine long winters, small teams and long distances. Offline-capable mobile records, pre-approval tracking for rebates and, in Nunavut, Inuktut-ready customer messages shape the setup.
How we work with you, wherever you are
Consultations happen by video call or in person, as well as phone, text, email and screen share. Training is scheduled in your time zone, around your crew's hours. The first 30-minute consultation is free for eligible trades businesses; see pricing for plan details, or start with the audit and roadmap if you want the order of changes worked out first. Call, text or email to begin.
Frequently asked questions
Do you have offices outside Vancouver?
No. We're headquartered in Vancouver, BC, and work with trades across Canada by video call, in person, phone, text, email and screen share. We don't list addresses in other cities because we don't have them.
Is the setup different in each province?
The core is the same: one customer record, scheduling, invoicing and review requests. What changes is the detail, such as rebate fields on invoices, language templates, deposit rules and licence numbers shown on quotes.
What federal changes should trades watch?
As of October 2026, the federal government has announced a National Heat Pump Rebate Program expected to launch in 2027, with the administrator not yet named. If you install heat pumps, plan for new invoice and documentation requirements once details are published.